Customers aren’t very impressed by Liberty Mutual’s claims process or payouts. It’s ranked among “the rest” in J.D. Power’s survey, which falls at the bottom of the scale. It also earned a relatively low Consumer Reports score of 88 (or 23rd place out of 27 companies scored). Finally, Liberty Mutual didn’t quite meet the bar we set for financial stability. Its “A” from S&P Global and “A2” from Moody’s come up a little short of our requirements. These scores are still respectable — indicating an ability to pay out on claims — but mean that Liberty Mutual has a slightly poorer credit outlook in the event of a financial downturn.
Whether you need to learn more about auto insurance, want to manage your policy online, or want to file a claim digitally, Allstate can offer that online experience. For first-time auto insurers, you can find detailed breakdowns of policy documents, tips for comparing rates, and blog articles on saving money and building a policy for young drivers.
Personal injury protection coverage pays for any bodily injury-related medical bills that you and your passengers incur from a car accident, and usually will cover any lost wages as well. Twelve states require drivers to carry a minimum level of personal injury protection insurance. In other states, this coverage is strictly optional, but recommended. One of the biggest benefits of personal injury protection coverage is that it will pay the bills regardless of who is at fault in the accident; for that reason, it is also known as no-fault insurance.
Auto-Owners Insurance is available in 26 states located primarily in the South and Midwest. It uses an agent-only model that promotes customer relationships, so it’s a great choice if you prefer talking to a human being. The company also scored a nearly perfect score in J.D. Power’s 2018 satisfaction report, falling short only in the realm of its rental car experience.
The day all parents dread is finally upon you; your teenage child is old enough to drive. But before they pop in a mix-tape (those are still a thing, right?) and step on the gas, they need to learn the rules of the road. ConsumerAffairs asked dozens of driving schools across the country for advice to make the process more enjoyable and educational for you and your student driver.
GEICO offers a unique contract for seniors 50 years or older that could guarantee policy renewal. Their Prime Time contract can be added to new policies or to renewal policies. Qualifying for a Prime Time contract is relatively easy: you must be at least 50 years old, your policy can’t have anyone under age 25, you must not have had any violations or accidents within the past 3 years, and the vehicle can’t be used for business.
Unlike quote comparison sites, lead generation sites simply sell your information to their advertising partners—typically insurance companies. These sites are not built to provide you with personalized quotes and are not much help when trying to compare car insurance rates. Avoid these sites unless you’re eager to receive tons of cold calls from insurance phone banks and desperate agents.