NerdWallet compared quotes from these insurers in ZIP codes across the country. Rates are for policies that include liability, collision, comprehensive, and uninsured/underinsured motorist coverages, as well as any other coverage required in each state. Our “good driver” profile is a 40-year-old with no moving violations and credit in the “good” tier.
Geico is the second-largest auto insurance provider in the United States. While they’re considered second-tier by Consumer Reports (listed under parent company Berkshire Hathaway Insurance Group), their customers rate them high in the categories of ease of reaching an agent, promptness of response, agent courtesy, and timely payment. Not bad in terms of customer service.
While it’s easy to get lured in by insurance providers offering extremely low auto insurance rates, try to remember that price is not the only factor to consider when you’re choosing a car insurance company—in fact, it’s probably not even the most important factor. In normal circumstances, the most noticeable aspect of your auto insurance policy is your premium payment, so it’s easy to focus solely on price. However, when something goes wrong—you get in an accident, your car is stolen, etc.—the other aspects of your insurance policy and the quality of your insurance company will suddenly become a lot more important. If you’ve chosen wisely, your car insurance carrier can make the claims process an easy and relatively pleasant experience; if not, your carrier can make an already miserable situation even worse.
If you can’t imagine the idea of driving a less-than-luxury vehicle while your car is in the shop, Chubb also offers rental coverage of up to $15,000, anywhere in the world. Like many things in life, you get what you pay for: Chubb has above average customer satisfaction ratings and fewer than average complaints, as well as “superior” financial backing for their white glove service.
Product highlights: American Family developed the Dreams Restored Program (DRP) for its auto insurance customers. If a policyholder uses a DRP-certified repair shop after filing a claim, the repairs have a lifetime warranty and the bill goes to American Family rather than to the customer. Some perks offered by American Family include gap coverage and rideshare insurance in select states.
Geico is the second-largest auto insurance provider in the United States. While they’re considered second-tier by Consumer Reports (listed under parent company Berkshire Hathaway Insurance Group), their customers rate them high in the categories of ease of reaching an agent, promptness of response, agent courtesy, and timely payment. Not bad in terms of customer service.
The Insurify Composite Score is calculated by analyzing multiple factors that reflect the quality, reliability, and health of an insurance company. Inputs to the score include financial strength ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings, Consumer Reports customer satisfaction surveys, mobile app reviews, and user-generated company reviews. Insurify’s data scientists took these variables, weighted them, and combined them into a single, easy-to-understand numeric score for each carrier.
The General’s coverage options are, quite frankly, barebones protections. While there are some supplemental options like roadside assistance and rental reimbursement, don’t expect the luxury of accident forgiveness. And when you need to file a claim, you’ll have to do so over the phone — though it offers live chat and online policy management, The General doesn’t allow its customers to file claims without talking to a representative.
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